Greetings From
MSI Service Limited
We are pleased to present MSI Service Limited. A distinguished entity in the credit recovery and contact point verification (CPV) landscape of Bangladesh since 2012. A decade of specializing in the precise collection of debts from diverse financial institutions and the art of CPV.
MSI Service Limited excels in the meticulous collection of credits from bank/finance clients. Acknowledging the uncertainties in global financial institutes, we strategically focus on enhancing financial flexibility for parties, financial institutions, and their esteemed clients. Our team consists of highly seasoned and motivated professionals with an acute awareness of prevailing economic conditions.
Including credit recovery, we are renowned as the premier Contact Point Verification (CPV) agency. What sets us apart from other agencies is that we accomplish our work in the least amount of time. Our rapid verification with customer service excellence made us the premier agency.
Our paramount goal is to deliver comprehensive credit risk management solutions to both local and international financial institutions operating in Bangladesh. Currently immersed in verification and recovery, MSI Service Limited is transforming into a corporate enterprise poised to provide efficient credit and risk solution services.
Operating from our established headquarter located at Dhaka, the capital of Bangladesh, we have strategically positioned branches throughout Bangladesh they are as follows- Chittagong Division, Sylhet Division, Khulna Division, Barishal Division, Gazipur Zone, Rangpur and Rajshahi Division.
OUR SERVICES
We Provide
With a decade of expertise, we excel in the meticulous collection of debts from various financial institutions.
We pride ourselves on delivering unparalleled expertise, reliability, and results in the Credit Recovery, Contact Point Verification(CPV) and Debt Collection recovery landscape.
Debt Collection
Contact Point Verification
Our Infrastructure
We Have State Of The Art Call Center For Operations.
We Offer 24/7 Operational Support Year-Round.
We Have Advanced Seasoned Call Center Resources.
We Have a Modern Advanced Call Recording Facility.
Skilled project management team with back-office support.
Highly Effective Operations Management For Customers.
Dedicated Auto Loan Settlement Team With A Dedicated Car.
In-house team for bank/finance and executive monitoring.
We Have State Of The Art Call Center For Operations.
We Offer 24/7 Operational Support Year-Round.
We Have Advanced Seasoned Call Center Resources.
We Have a Modern Advanced Call Recording Facility.
Skilled project management team with back-office support.
Highly Effective Operations Management For Customers.
Dedicated Auto Loan Settlement Team With A Dedicated Car.
In-house team for bank/finance and executive monitoring.
Our Value Addition
Upgraded Customer Satisfaction Ensured For Your Customers.
High-End Data Analytics & Periodic Reporting As Per Business Need.
Training & Quality Control Process To Maintain Operational Excellence.
Thursday Evaluations: Collection Executives’ Performance Reviews.
We Have a Customized CRM Platform For Process Automation.
State Of The Art Reporting, Bank Feedback In 30 Minutes.
With Banks, Weekly Meetings For Strategic Collaboration.
An Expert Rapid Movement Team For Emergency Visits.
Upgraded Customer Satisfaction Ensured For Your Customers.
High-End Data Analytics & Periodic Reporting As Per Business Need.
Training & Quality Control Process To Maintain Operational Excellence.
Thursday Evaluations: Collection Executives’ Performance Reviews.
We Have a Customized CRM Platform For Process Automation.
State Of The Art Reporting, Bank Feedback In 30 Minutes.
With Banks, Weekly Meetings For Strategic Collaboration.
An Expert Rapid Movement Team For Emergency Visits.
Key Strength of MSI
MSI Service Limited boasts a dynamic workforce comprising seasoned and dedicated business professionals, each equipped with extensive expertise and unwavering commitment to excellence. Our team excels in navigating the intricacies of distressed economic scenarios, providing clients with a comprehensive range of services integral to loan application verifications, debt collections. With a collective wealth of experience, our professionals bring forth proven skills and sound business acumen, ensuring informed decision-making in every facet of the debt management process. From meticulous loan application verifications to strategic debt collections, we offer a holistic approach that sets us apart in the dynamic landscape of debt-related services. We offer our clients a full spectrum of services relevant to participants in the debt collections including the following areas:
1. Representation of financial institutions in debt restructuring.
2. Representation of creditors in foreclosures, bankruptcies, and creditors’ rights proceedings.
3. Representation of loan portfolio sellers and buyers.
4. Representation of parties to securitized loans.
5. Representation of financial institutions in loan portfolios and related governance matters with regulatory agencies
6. Representation of private buyers of failed banks/ financial institutions’ loan portfolios being marketed through the banks/ financial institution’s receivership auction process.
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